ERROR: Corrupted file

LSSP Corporation -

If you're getting a message that your database has a corrupted file, the issue should be able to be resolved through running Data Repair from the System Utility Application (SUA.exe).

Make sure everyone is out of the application and that both eDrawer and EAR are not open on the server.

From the location eDrawer was installed to (by default, C:\Program Files (x86)\LSSP Corporation\eDrawer), run SUA.exe from any workstation. If you're running Windows Vista/7/8/10, be sure to run as administrator (right-click on the application and select Run as Administrator).

Point SUA at the appropriate fileroom and login. When inside the program, first run backup. This backs up the database files. After that, run data repair. Data repair will automatically run the reindex function.

When those complete, close SUA and reopen eDrawer.

If that doesn't resolve your issue, please submit a support ticket by clicking on the link below:

Submit a Support Ticket

Please note that you cannot submit a support ticket unless you have registered for and are logged in to a Zendesk account.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk